The marketing funnel
Two campaigns are built and a third is waiting on accounts. This is how a practice owner goes from never having heard of us to being a client, and where the work sits.
Everything below explains the stages above, one at a time, in the same order.
What we are aiming for
Four new recurring clients a month.
1. They hear from us
Postcard, ready now
- Twelve jurisdictions. Virginia is first.
- 6 by 9 inches, $0.87 a card. Virginia costs $170. All twelve costs $1,527.
- Six versions of the copy, three written one way and three another, so we learn which pulls.
- Every card has its own QR code, printed with that doctor's own address on it. 195 codes are live.
- Sent through Lob. Addresses come from the national provider register.
Cold email, waiting on addresses
- Five emails over 28 days, then a slower nurture for anybody who does not reply.
- Twelve states, same list as the postcard.
- It cannot start yet. No email addresses exist for these doctors, so the list has to be built first.
Social, waiting on accounts
- Stash, our squirrel, mostly funny. Three accounts to create before anything runs.
2. They score themselves
- Every postcard QR code and every email leads to the same place: the Endodontist Owner Scorecard.
- Seven questions, about two minutes, a score out of 100 with a breakdown by area.
- It is built from published endodontic and dental specialty data, so the benchmark is real rather than an opinion.
3. They get their answers by email
- Their score and where the gaps are, in writing, so they have it after they close the page.
4. A free 30 minute call
- The Fractional CFO or the sales person walks them through their own benchmark. No charge, and nothing is sold before they have seen it.
5. They opt in and pay
- The Practice X-Ray is the personalised version, built on their own figures.
- The X-Ray is $1,500 to $3,000, paid once. This is their first transaction with us, and where somebody stops being a lead.
- What they pay for it is credited toward the one time setup fee that comes before monthly recurring services, so it is not money paid twice.
- The Fractional CFO helps them sign up, with the Interim CEO or a sales admin alongside.
6. They send us their figures
- What the team needs to build the X-Ray. Nothing can be built until this arrives.
7. The team builds it
- Their own numbers set against the benchmark.
8. X-Ray walk through
- The Fractional CFO or a sales lead walks them through their X-Ray.
9. They opt into monthly services
- They sign for recurring work rather than a one off piece.
10. We onboard them
- They become a client.
11. Recurring monthly service
- Month after month from here on. Each client pays $1,500 to $3,000 a month, which is separate from what they paid for the X-Ray.
- Whoever helped bring them in earns a share of that client's first year, paid monthly across their first twelve months.
What the role that runs this owns
- Running both built campaigns rather than designing new ones.
- Tracking the conversion rate at every step above, and improving it.
- Launching the funnel for the dental focus.
Where it can break
- Cold email cannot start until the addresses are found, so today it is one channel and not two.
- Social needs three accounts created before a single post goes out.
- A postcard is 3 to 10 business days in the post, often 10 to 14, so anything timed against an email send has to allow for it.